IT Assistant (Showroom)

About the role

We are looking for an IT Assistant to join our showroom team. The successful candidate will provide technical support, manage hardware and software, and ensure network stability to support our daily operations.

What you’ll do

• Provide comprehensive first-line technical support for hardware, software, and network-related issues.
• Troubleshoot and repair hardware/software issues for staff.
• Record IT issues, resolutions, and asset inventory.
• Perform regular backups of showroom sales and related data.
• Support POS systems, CRM platforms, and showroom management software.
• Assist in user account management, including setup, permissions, and access control.
• Install, configure, and maintain computer systems, peripherals, and software applications.
• Update and maintain software and security patches.
• Monitor and maintain network infrastructure, including internet connectivity, Wi-Fi, and LAN stability.
• Support implementation and maintenance of IT security measures.